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Customer Privacy Notice

Rev. 01/2015

See previous version. (PDF)

FACTS

WHAT DOES IOWA STUDENT LOAN LIQUIDITY CORPORATION (IOWA STUDENT LOAN) DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and payment history
  • Transaction history and credit history

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Iowa Student Loan chooses to share; and whether you can limit this sharing.

Iowa Student Loan's information sharing practices.
Reasons we can share your personal information Does Iowa Student Loan share? Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes—
to offer our products and services to you
Yes No
For joint marketing with other financial companies No We don't share
For our affiliates' everyday business purposes—
information about your transactions and experiences
Yes No
For our affiliates' everyday business purposes—
information about your creditworthiness
No We don't share
For nonaffiliates to market to you No We don't share

Questions?

Call 800-243-7552 or go to www.IowaStudentLoan.org

Personal information protection
What we do
How does Iowa Student Loan protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Iowa Student Loan collect my personal information? We collect your personal information, for example, when you
  • Apply for a loan or give us your contact information
  • Pay us by check or give us your income information
  • Provide employment information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
Privacy notice definitions
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Our affiliates include Aspire Resources Inc., also doing business as Aspire Servicing Center.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Iowa Student Loan does not share with nonaffiliates so they can market to you.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Iowa Student Loan doesn't jointly market.
important information
Other important information
Special Notice for California Residents
If our records indicate a California address for your account, we will not share information that we have about you with nonaffiliates unless otherwise permitted by law. We will not share information that we have about you with our affiliates unless we first provide you with further privacy choices or unless otherwise permitted by law.

Special Notice for Vermont Residents
If our records indicate a Vermont address for your account, we will not disclose any nonpublic personal financial information about our customers or former customers to anyone, except as permitted by law.